Gabe Wolford was great. Very amicable, straight forward, and honest. I highly recommended visiting Gabe if you are looking for a Hyundai

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I would highly recommend. Everything went smoothly and I had an excellent experience purchasing my new car and trading in my old one!!

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Mauricio Morales was an awesome salesman. He made sure I was understood and got what I wanted.

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Porter was my salesman and he was very helpful and informative. I also worked with the sales manager, Daniel, who was very nice and the finance manager was patient and helpful as well.

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Had a great experience today purchasing a new car. Matt Murdock was great today helping us find the right car. He was very professional and very accommodating.

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I was able to work with Porter and he helped me when I was in bind. Got the car ready before I even showed up, helped me with my bank and over all it was a quick and painless experience. Would recommend going here. Thank you!

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We have bought our last 2 cars here and have been impressed that Matt was not pushy and has worked to find us a car within our budget.

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Gabe Wilford made purchasing a vehicle so easy! He was quick to respond to all of my questions. He was willing to track down the color and trim level I wanted. I would recommend working with Gabe anyday!!

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Just did a trade-in and purchase with Murdock Hyundai of Lindon and had a phenomenal experience. The team was highly professional, positive, and straightforward. No gimmicks, no unnecessary add-ons, just an honest and transparent transaction from start to finish. We highly recommend them to anyone looking for a stress-free vehicle purchase! We worked with JR and highly recommend him!

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Very Good. I knew what I wanted and they found it and had it on the lot the very next day.

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Quiero recomendar al señor Korden Bagley consultor de ventas de Murdock Hyundai of Lindon por su grata atención, preocupación y profesionalismo con la venta de nuestro carro. Muy agradecido de antemano por el negocio que concretamos preocupándose completamente de nuestras necesidades. Muchas gracias Korden Atte Alexis Alfred.

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Hoy nos atendió Korden Bagley, sin dudas lo recomiendo, excelente servicio, preocupado de todos los detalles que solicitamos. Preocupado de entender cada una de nuestras solicitudes y de aclarar todas nuestras dudas. Me voy totalmente conforme con el auto que necesitaba.

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We had a great experience. JR and Josh were attentive, patient, and focused on making sure our check list of requests were taken care of. Facility was clean and professional.

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We have bought two cars there through John James. He’s been great! We are really happy with our experience at Murdock HYUNDAI.

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It was great. They attended us very kindly and gave us a good deal. Definitely recommend it

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I had a fantastic experience working with Kyle and Curtis at Murdock Hyundai in Lindon! They made me feel so safe and heard every step of the way making sure to give me clear answers and support. This was my second time purchasing a car with them and I will definitely be back and so will my friends! Fantastic customer service across the board.

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I just purchased my first car with the help of Korden. He was so helpful and made my decision easy!! I recommend him to everyone!

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I had a great experience working with Gabe Wolford. He listened to everything I was looking for in my next purchase, found it and then worked to get me in a price range I was looking for.

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Ya es mi 2da compra de carro con Korden Bagley y la verdad me he sentido excelente con el servicio de este muchacho es muy buen vendedor y lo mejor es que es bilingüe y muchas gracias por todo korden bagley

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Conner Taylor was super fun and very helpful, he knew the features of the vehicle and helped choose the best one for my needs.

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After a full day of test driving cars, all over the valley, we decided to check one more place and found that Jake was so helpful and patient, that we no longer needed to go anywhere else. You shouldn’t either, go see Jake!

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I’ve worked that detail in naturally and made it sound a little more authentic and personal: I recently purchased a 2023 Hyundai IONIQ 5 Limited from Murdoch Hyundai in Lindon, and I had an absolutely fantastic experience from start to finish. What really stood out was that JR started helping me before I even stepped foot in the dealership. He spent time texting with me, asking questions about what I was looking for in a vehicle, what features were important to me, and what my budget and preferences were. He sent over several options, helped narrow down the choices, and made ... Read More

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DealerRater - Jun 19, 2026

I’ve worked that detail in naturally and made it sound a little more authentic and personal: I recently purchased a 2023 Hyundai IONIQ 5 Limited from Murdoch Hyundai in Lindon, and I had an absolutely fantastic experience from start to finish. What really stood out was that JR started helping me before I even stepped foot in the dealership. He spent time texting with me, asking questions about what I was looking for in a vehicle, what features were important to me, and what my budget and preferences were. He sent over several options, helped narrow down the choices, and made the entire process feel easy and personalized. By the time I arrived at the dealership, he already had a great understanding of what I wanted, which saved me a ton of time. When I got there, everything was incredibly smooth and efficient. JR was friendly, knowledgeable, and genuinely cared about helping me find the right vehicle rather than just making a sale. He answered all of my questions, walked me through the features of the IONIQ 5 Limited, and made sure I felt comfortable and informed every step of the way. One of the things I appreciated most was how quick and hassle-free the process was. There was no pressure, no wasted time, and no games—just great customer service and clear communication. JR was organized, responsive, and made what can sometimes be a stressful experience feel easy and enjoyable. The entire team at Murdoch Hyundai was professional and welcoming, but JR truly went above and beyond. Thanks to all of the preparation before my visit and his excellent service at the dealership, I was able to drive away in exactly the vehicle I wanted with confidence and excitement. If you’re in the market for a vehicle, I highly recommend Murdoch Hyundai in Lindon and especially JR. He made the entire experience seamless, efficient, and enjoyable, and I couldn’t be happier with my new 2023 Hyundai IONIQ 5 Limited. Also, I’m in love with my car! This is the coolest electric vehicle I’ve seen in a long time.

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The experience was great! Kyle is such a kind and patient person. He made sure we were taken care of.

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Kyle M. at Murdock Hyundai found us the perfect car after a 5 month search.

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I had an amazing experience at Murdock! Chris Smith was the best salesman and made me feel super comfortable. Everything was super clear and they made sure I loved the car before purchasing. The whole process was smooth. I highly recommend Murdock Hyundai and especially Chris Smith!

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No pressure, willing to work within your time line. Tried to come up with creative solutions when necessary. Easy to talk with and knew the inventory very well and had great communication

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Porter McKee was very friendly and quick to respond to questions. Very knowledgeable and willing to search for a vehicle that fit my needs.

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Kordon Bagley was so helpful! We told him what we were looking for and he kept in contact with updates on new inventory until we found the right car for us.

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We had a great experience purchasing a car. Kevin, our salesman, was very professional and knowledgeable. I've bought many cars in my Life. He's easily in my top 3 of salesman. Jeff in finance was great well. They were very fair on the vehicle price and our trade. An absolute superb dealership. I highly recommend buying a car here. I'm not sure the entire buying process could've been any easier. I've never bought a vehicle from any Murdoch dealer. This was our first experience and it was great.

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We had such a great experience. Porter helped us with all our questions and got us squared away and out the door quickly. We love our new Tucson

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Buying a used car from JR Nelson at Murdock Hyundai Lindon was an excellent experience. I've had plenty of the typical scammy interactions with car salesman before and there were none of those vibes here with JR. He was patient, accommodating, and really worked with me to get the price I wanted for my trade in and for the vehicle I was purchasing. I was purchasing remotely, so it was very important that I felt confident in the dealership and salesperson. Can't say enough good things. Great experience, I'd highly recommend JR and Murdock Hyundai.

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Great experience. Korden was extremely nice and very helpful. No pressure and went the extra mile to help us find what worked for us.

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Muy bueno.muy bien exelente korden bagley nos atendió muy bien fue muy bueno, excelente vendedor

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Kevin was amazing! I appreciated that he wasn’t pushy and genuinely wanted to help us find a good fit.

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Daryl Ball was Amazing to work with and was very knowledgeable! I would recommend him any day of the week!

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Conner Taylor was a quick witty salesman, told him over the phone exactly what we wanted and he did everything he could to make it happen. Very satisfied, speedy process.

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They helped me through the entire purchase process, answered all questions I had and never made me feel pushed on a decision! I will definitely be buying from them again!

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Horrible Service again!! If I could give them 0 stars I would. Another horrible experience. We will not use Hyundai of Lindon Service again. I will also not purchase another Hyundai. Service Representatives do not communicate with you and they are extremely slow.

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We brought our car in because of a check engine light. After repairs, the check engine light was still on. I brought it back to the dealership the next day and told them I could just wait, but they said it would not be finished that day and gave me a loaner car. The mechanic had left a plug loose and that was why the check engine light was on again. So careless work, extra trips for me and now they want to charge me for scratches on the wheel well of the loaner. If it were not for the ... Read More

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DealerRater - Apr 1, 2026

We brought our car in because of a check engine light. After repairs, the check engine light was still on. I brought it back to the dealership the next day and told them I could just wait, but they said it would not be finished that day and gave me a loaner car. The mechanic had left a plug loose and that was why the check engine light was on again. So careless work, extra trips for me and now they want to charge me for scratches on the wheel well of the loaner. If it were not for the shoddy work, I would not have needed a loaner. My car has less that 60,000 miles on it and I keep bringing it back for the same issue. We are extremely unimpressed with the service at Murdock Hyundai Lindon.

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Do not take your vehicle to this service dept!! They have had my vehicle sence September 24th for what they said was a 10 day fix still dont have my vehicle back and its now December 18th.. went in for a simple transmission and radiator replacement! Ran great when it was taken to them.. now after the have broke motor it was towed to Jeep (mind you I drove it in to shop) said they didnt have tools to put it back together (mind boggling to me how they got it apart without right tools) I would never recommend this service ... Read More

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DealerRater - Dec 18, 2025

Do not take your vehicle to this service dept!! They have had my vehicle sence September 24th for what they said was a 10 day fix still dont have my vehicle back and its now December 18th.. went in for a simple transmission and radiator replacement! Ran great when it was taken to them.. now after the have broke motor it was towed to Jeep (mind you I drove it in to shop) said they didnt have tools to put it back together (mind boggling to me how they got it apart without right tools) I would never recommend this service department.

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Made the deal on a 2017 Toyota Tacoma,Went to my Credit Union. While Drafting the cashers check with the salesperson on the phone to get the proper ammount of Fees ,Taxes. Licence and so on while drafting a cashiers check with my credit union manager..Setting up a time Sat Morning 11/14 /25 to pickup the truck,.Then at 6:51 PM 11/14/25 I Get a text telling me SORRY My Managers Friend just bought the truck! we had made a legal sale on.. First newer auto i was to purchase in my lifetime 80 years. Never have I Evere been shafted so bad, My Faith ... Read More

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DealerRater - Nov 14, 2025

Made the deal on a 2017 Toyota Tacoma,Went to my Credit Union. While Drafting the cashers check with the salesperson on the phone to get the proper ammount of Fees ,Taxes. Licence and so on while drafting a cashiers check with my credit union manager..Setting up a time Sat Morning 11/14 /25 to pickup the truck,.Then at 6:51 PM 11/14/25 I Get a text telling me SORRY My Managers Friend just bought the truck! we had made a legal sale on.. First newer auto i was to purchase in my lifetime 80 years. Never have I Evere been shafted so bad, My Faith in people is gone.Not to have the guts or nerve to call me! MURDOCK Hyundai should be ashamed of thei selfs.Biggest let down since the Death of my Wife. HOW DARE YOU MURDOCK HYUNDAI pull such a terrible stunt.!!!~You make a Deal with the Devil Ths is what you get!! Thomas L Allred

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Can I say how disappointed I am in the time it took to perform this service. I can get it if I just came in off the street, but we made an appointment. It took over 3 hours from the time I got there. It took 15 min for someone to even come out and get things started. It was an oil change and alignment. 3 hrs!! For anywhere else that would have been maybe an hr to do, probably less. When I brought this up to the Assistant Manager who was checking me out, he just said, yes this took a lot ... Read More

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DealerRater - Jul 29, 2025

Can I say how disappointed I am in the time it took to perform this service. I can get it if I just came in off the street, but we made an appointment. It took over 3 hours from the time I got there. It took 15 min for someone to even come out and get things started. It was an oil change and alignment. 3 hrs!! For anywhere else that would have been maybe an hr to do, probably less. When I brought this up to the Assistant Manager who was checking me out, he just said, yes this took a lot longer than it usually does. Nothing else, even when I expressed extreme disappointment. Nothing, no.. Let me see how we can make this up to you. Or hey, here is 20% off your next service to keep you as a customer. Or a I'm sorry would have been nice. He just said, yeah this took longer than it usually does. I have an appointment for our other Hyundai for some warranty work next Tuesday... Not sure, you're the dealership I want to take it to. I would not recommend their service. My time is worth more than the "free oil change they gave me and the "free alignment I purchased a few years ago. If you don't have enough people, don't take the appointment. You need more people checking in the customers. By the time he was done trying to upsell me on everything it was 30 min just to get checked in.

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Buyer Beware! I cannot emphasize enough to avoid this dealership if at all possible. I am not inexperienced at purchasing vehicles or dealing with sales transactions, however this was the most unprofessional and dishonest transaction I have ever been exposed to. The sales associate was fine and did his job. It wasn't hard, I have 800+ credit, and did all the leg work myself from home and was approved for financing over the phone before ever setting foot on the lot to purchase the vehicle. I had been in a major auto accident 2 days before and made it clear that ... Read More

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DealerRater - Jul 1, 2025

Buyer Beware! I cannot emphasize enough to avoid this dealership if at all possible. I am not inexperienced at purchasing vehicles or dealing with sales transactions, however this was the most unprofessional and dishonest transaction I have ever been exposed to. The sales associate was fine and did his job. It wasn't hard, I have 800+ credit, and did all the leg work myself from home and was approved for financing over the phone before ever setting foot on the lot to purchase the vehicle. I had been in a major auto accident 2 days before and made it clear that I was not able to haggle it out in person, I needed to get all the details worked out in advance and simply come in to sign papers and test drive the car. It couldn't have been easier for them. However, once I was passed over to the Finance Director the entire process was a nightmare. A "Gold Standard" extended warranty was shoved down my throat for a mere $2995 and I was told in order to qualify for a lower interest rate I was required to sign up for the warranty. The warranty itself was grossly misrepresented by the Finance Director in terms of coverage and how the program worked I found out a month later when trying to use it for a sensor that went out. I also found out that the interest rate I was promised (5.99%) for adding the $3k to the loan amount was never in fact processed by the Finance Director as stated, he signed me up for the 7.65% rate I adamantly told him I did not accept. At no point was I given copies of the paperwork I was told to sign on a tiny 4x6 screen with 8 point font which you couldn't even read. It wasn't emailed to me until after I had left the dealership. This director was so incompetent he didn't even remember to get the down payment from me despite me sitting there with my checkbook open on his desk trying to write it out for 20 minutes while he haggled over this ridiculous warranty and the APR he never ended up financing me for (5.99%). Fast forward to trying to cancel the extended warranty and big shock when I followed up, the dealership never bothered to send it to the warranty company so I'm still out $3k for nothing and had to immediately go to my credit union to refinance the car with the broken sensor for what he said he was signing me up for to begin with. Talk about one big scam. Attempts to repeatedly rectify these issues with the owner and manager have gone unanswered.

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Warning: This dealership’s service department is absolutely horrible. If you value your time, money, or vehicle, I strongly suggest going elsewhere. I’ve been a loyal customer here, having purchased three vehicles from this dealership — including my current Nissan Pathfinder with an extended service agreement. But the way I’ve been treated over the past year has been unbelievably frustrating and disappointing. Last year, I brought in my SUV for overheating and white smoke from the exhaust. After nearly two months of silence, broken promises, and no returned calls, I was told the issue was fixed — but the white ... Read More

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DealerRater - May 29, 2025

Warning: This dealership’s service department is absolutely horrible. If you value your time, money, or vehicle, I strongly suggest going elsewhere. I’ve been a loyal customer here, having purchased three vehicles from this dealership — including my current Nissan Pathfinder with an extended service agreement. But the way I’ve been treated over the past year has been unbelievably frustrating and disappointing. Last year, I brought in my SUV for overheating and white smoke from the exhaust. After nearly two months of silence, broken promises, and no returned calls, I was told the issue was fixed — but the white smoke continued. When I tried to bring the vehicle back, my service advisor ghosted me completely. The problem got worse: the SUV started burning through oil, and now needs a full engine replacement due to loss of compression. A different advisor eventually admitted that had the original issue been properly diagnosed, this could have been avoided. I emailed a detailed complaint directly to the service manager and dealership owner — and they’ve completely ignored me. No reply. No accountability. No offer to make things right. This is unacceptable. A dealership that sells you a car and an extended warranty should stand behind their work. Instead, I got a service department that dodges responsibility and ignores loyal customers. Do yourself a favor — take your business somewhere that actually cares.

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BUYER BEWARE!! – from a "former" LIFELONG Hyundai fan, and owner of MANY Sonata's!! If you value customer service, communication, or accountability, stay far away from Murdock Hyundai in Lindon. Our experience with their service department has been a complete disaster. After our 2016 Hyundai Sonata (with 94,000 miles) broke down during a road trip, we paid out of pocket to have it towed to this dealership on November 2, 2024. We were already in the middle of dealing with Hyundai Consumer Affairs regarding known engine issues — oil burning, no visible leaks, and knocking. We were informed of these widely known issues ... Read More

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DealerRater - May 16, 2025

BUYER BEWARE!! – from a "former" LIFELONG Hyundai fan, and owner of MANY Sonata's!! If you value customer service, communication, or accountability, stay far away from Murdock Hyundai in Lindon. Our experience with their service department has been a complete disaster. After our 2016 Hyundai Sonata (with 94,000 miles) broke down during a road trip, we paid out of pocket to have it towed to this dealership on November 2, 2024. We were already in the middle of dealing with Hyundai Consumer Affairs regarding known engine issues — oil burning, no visible leaks, and knocking. We were informed of these widely known issues from our personal mechanic, after spending over $400 with him to replace spark plugs and other related items, just a few months prior. Following the service, he informed that this is a “known issue” with Hyundai; misfiring as a result of gummed up spark plugs due to the excessive oil consumption. This is a WIDELY documented and KNOWN defect in this engine type, yet Hyundai and Murdock both refused to take ownership. A couple of days after dropping off the Sonata, Keir from the service team reached out to inform us they would run a diagnostic, at which we let him know our standing appointment was to get the rod bearing test, since the vehicle was burning through oil with no sign of an obvious leak (again, something we had been going the rounds with Hyundai Consumer Affairs – a known issue with the type of engine in our Sonata). Keir confirmed the test would be covered under the extended warranty and also acknowledged the engine didn’t sound great when he drove it. We were informed later that day that they attempted the BCT, but were getting an error as one of the cylinders would not pressurize and causing a misfire. We specifically asked for the rod bearing test under warranty. Murdock said they'd do it, but then claimed they couldn’t complete it due to a misfiring cylinder. Their suggestion? Start running more diagnostics at $180/hour. Finally, after a leak-down test, they confirmed that Cylinder 2 was completely dead, and the engine needed replacement. They admitted the engine was failing — yet still refused to help. No warranty coverage from Hyundai, no goodwill assistance from Murdock or Hyundai, and NO FOLLOW-UP for over a month, from Hyundai Corporate or Murdock. This after promises of follow up from Jacob at Murdock. After several weeks and no word from Jacob or Keir or anyone for that matter at Murdock Hyundai of Lindon, we took the initiative and reached out to the service desk. The attending receptionist said she sent an urgent notification out to service managers to contact us for follow-up as nobody was available at the moment. Finally after another several weeks, and after no word from Murdock Hyundai, we called the service department again. We were asked to put together a bullet point of timeline along with personal service records, which we provided several days later. We had to repeatedly chase them — calling, emailing, texting, and even after submitting a full timeline of events with maintenance records at their request, nothing but silence. The final insult came when they threatened some time later to impound the vehicle as an abandoned vehicle and charge us storage/abandonment fees — after ignoring us for over two months. To recap: 1. Zero follow-up from staff after promising to look into our case 2. Refusal to assist in any way with a well known Hyundai engine defect (offered to replace engine for $10k) 3. Pushed costly diagnostics instead of solutions 4. Ignored communication, then threatened impoundment 5. No accountability or ownership from Murdock Hyundai service department or Hyundai Corporate/Consumer Affairs We are deeply disappointed in both Hyundai corporate and Murdock Hyundai of Lindon. They were quick to collect fees but failed to deliver anything close to responsible service. We will NEVER do business with Murdock or Hyundai again — and will be warning others to steer clear!

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The lifetime oil changes is a con, it’s designed to get your car in so they can sell you other expansive services, if you don’t bite then they make it difficult to get the oil change you paid for. I’m leaving on a trip needing my oil changed I find that they are 10 days out for appointments, being that this is not in line with the service I purchased which was walk in service any time no appointments needed, I requested a call from a manager that was four days ago and I’m still waiting. I’... Read More

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DealerRater - May 8, 2025

The lifetime oil changes is a con, it’s designed to get your car in so they can sell you other expansive services, if you don’t bite then they make it difficult to get the oil change you paid for. I’m leaving on a trip needing my oil changed I find that they are 10 days out for appointments, being that this is not in line with the service I purchased which was walk in service any time no appointments needed, I requested a call from a manager that was four days ago and I’m still waiting. I’ve purchased three Hyundai vehicles and everyone has been a problem from throwing on parts and not fixing the problem only to take back and another barrage of parts total $1000 and two trips to Murdock to restore my cruise control, then there was the hybrid left me stranded many times finally failed in Colorado had it towed to Colorado Spring and found a dealership that could actually fix the car. Then there is the Santa Fe numerous complaints cruise control won’t maintain speed, answer that the way it’s designed to work never has been fixed. Then there was the theft of my inscribed zipo lighter from the Vietnam War after many conversation and the usual run around it mysteriously appeared in there shop, Got my property back but no real apology and never got to meet the xxxxxxx that took it. So looking into the future I don’t see any more vehicles being purchased from any Murdock dealerships.

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My experience buying a new Santa Fe here started great (JJ the sales rep was awesome), but the post-sale service was incredibly frustrating and disappointing. Issues identified immediately at purchase (non-functional rear seat heaters) took nearly four months and four separate service visits to resolve, as well as a bunch of time on my own with Hyundai support. Appointments consistently took much longer than promised, despite initial assurances of half-day service. Communication was very very poor; I frequently had to chase staff for updates after promised calls/texts were missed. During the process, they ordered 2 parts to fix the left ... Read More

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DealerRater - Apr 11, 2025

My experience buying a new Santa Fe here started great (JJ the sales rep was awesome), but the post-sale service was incredibly frustrating and disappointing. Issues identified immediately at purchase (non-functional rear seat heaters) took nearly four months and four separate service visits to resolve, as well as a bunch of time on my own with Hyundai support. Appointments consistently took much longer than promised, despite initial assurances of half-day service. Communication was very very poor; I frequently had to chase staff for updates after promised calls/texts were missed. During the process, they ordered 2 parts to fix the left and none to fix the right seat heaters, delaying the fix further. Worse, the service advisor initially tried to suggest we were responsible for their delays and inability to meet timelines. It took escalating to everyone in upper management to get focused attention, including arranging a loaner car for the final repair attempt for the seat heaters. Even then, the dealership couldn't fix the Bluelink system after multiple tries over several weeks. I ended up fixing it myself after contacting Hyundai Bluelink support directly and following up with them multiple times for 3 weeks. The entire process involved significant inconvenience: multiple 1.5-hour round trips (45 mins each way), unexpected delays, constant follow-up, and immense frustration. While management eventually apologized and the initial issues were finally fixed, the repeated failures, poor communication, damage to my vehicle, and wasted time have completely eroded my trust in this service department. Despite purchasing the vehicle here and being offered perks like free oil changes, I will not be returning for any future service.

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We purchased a new Tuscan one month ago. There was a faulty rear sensor that we didn’t notice until we drove it for a few days. We took it in to be fixed and now, two weeks later they are “still waiting for a part.” It’s been in the shop for half the time we have owned it. It has been difficult to even get responses. When they do respond, answers are vague. They gave us a loaner to use but only offered after we requested it. Then they have switched it out three different times. We paid ... Read More

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DealerRater - Jan 6, 2025

We purchased a new Tuscan one month ago. There was a faulty rear sensor that we didn’t notice until we drove it for a few days. We took it in to be fixed and now, two weeks later they are “still waiting for a part.” It’s been in the shop for half the time we have owned it. It has been difficult to even get responses. When they do respond, answers are vague. They gave us a loaner to use but only offered after we requested it. Then they have switched it out three different times. We paid a lot of $ for a new car. I know sometimes things happen and we have been patient but I am to the point where I think they should replace the car with a new, fully functional one. Our first payment is due soon and we don’t even have possession Of the car! With that said, our sales experience with Shane was good. But now that they have our money, do they care about customer satisfaction at all? I’m beginning to wonder.

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Wonderful experience. Willie is one of the nicest people you’d ever want to work with. He let us come back 3-4 time before we actually bought. And he worked for us to make the deal. Enjoyed the experiance. Thank you.

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Terrible customer service. The customer service representative is a liar. Don't believe anything he says. Took about 8 pictures of my car. Came in asked what I was there for. An oil change. He then informs me I need an alignment. Again? Oh have you had one before? Yeah 4 months ago. He looks it up and tells me that was for a front alignment, I need a rear alignment. No you do them all 4 at once. He then has me sign a blank iPad. I tell him that I'll wait for my car. 5 hours later I go searching for ... Read More

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DealerRater - Sep 1, 2024

Terrible customer service. The customer service representative is a liar. Don't believe anything he says. Took about 8 pictures of my car. Came in asked what I was there for. An oil change. He then informs me I need an alignment. Again? Oh have you had one before? Yeah 4 months ago. He looks it up and tells me that was for a front alignment, I need a rear alignment. No you do them all 4 at once. He then has me sign a blank iPad. I tell him that I'll wait for my car. 5 hours later I go searching for info on my car. I have a headache, numerous things to do and no info from the yoyo who checked my car in. I find a young man who looks it up. Car was finished 2 hours ago. Fine where is it. Should be in the line. Nope. 10 minutes later my car is found. Sitting in the hot sun. Asked for the paperwork. Nope it's paid I can go. I can guarantee that there was no even checking the alignment. No paperwork for it. In the 17 years I've been coming to this dealership this is the worst. To be treated with disrespect, deliberate intent to defraud a customer of money for non service. Congratulations to Murdock for hiring this poor excuse for a service person.

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Took my Santa Fe to get an oil change and tires rotation again at this particular dealership today. Once again it took more than 3 hours to get the services done, it's unbelievable and very very dispointed 😔 This happened most of the times that brought my vehicles in for the simple services at this dealership and I have been brought the issues to their management team several times but they seemed not really cared about my issues at all! Last time the mechanic didn't close all the lits after they filed up the fluids and didn't rotate the ... Read More

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DealerRater - Aug 9, 2024

Took my Santa Fe to get an oil change and tires rotation again at this particular dealership today. Once again it took more than 3 hours to get the services done, it's unbelievable and very very dispointed 😔 This happened most of the times that brought my vehicles in for the simple services at this dealership and I have been brought the issues to their management team several times but they seemed not really cared about my issues at all! Last time the mechanic didn't close all the lits after they filed up the fluids and didn't rotate the tires as well 😭 Today it happened again after more than 3 hours of waiting for my vehicle to complete oil changes they didn't rotate the tires once again 😔 based on this issue I don't really know if they really change the oil on my vehicle or NOT??? Honestly this is really bad business and it needs to be stopped and changed this kind of practice! For those who would like to get your vehicles services at this particular dealership location should have a second thought before going to this place because I have been taking my vehicles to this dealership for almost 5 years for just simple services and they treated me like this ! The reason I'm going here because I bought the whole package when I bought my vehicles from them included oil changes and other services! BUT now I'm willing to loose my prepaid for these services at this dealership and won't be going to this place anymore! I'm not gonna be poor just because I will loose my money due to this dishonest dealership 👎👎👎👎👎I've never write a review like this in my life and I've given them so many chances by keep going to this place for my vehicle services unfortunately my efforts are/were going unnoticed, it's very sad but it's true😌

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I got the vehicle in that I was waiting for gave me a call and I went down on a Saturday morning. Got there just before 9: 00 am and was gone from the dealership by 10:30 a.m.. it was one of the best car buying experiences I've had. This is the second vehicle I've bought from a Murdock dealership! They do a great job and are very helpful!

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bad service Took sant fe in for repair. Intermittently not starting. Service rep called and quoted me $462 to have the crankshaft sensor replaced. Hyundai OEM part is $129. The diagnostic is $100 for 15 minutes. So i could have done this 1 hour job myself for $229. For convenience, and since they already had the car I approved them to do the repair. I went to pick up the car and the bill was $763. After asking them why it wasn't $462 as quoted he gave me some discount and got it down to $550. THat is still not $462 which was a lot to change that part. ... Read More

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DealerRater - Jun 21, 2024

bad service Took sant fe in for repair. Intermittently not starting. Service rep called and quoted me $462 to have the crankshaft sensor replaced. Hyundai OEM part is $129. The diagnostic is $100 for 15 minutes. So i could have done this 1 hour job myself for $229. For convenience, and since they already had the car I approved them to do the repair. I went to pick up the car and the bill was $763. After asking them why it wasn't $462 as quoted he gave me some discount and got it down to $550. THat is still not $462 which was a lot to change that part. When you're given a quote thats what it should be unless you call and get approval for another $300. Our family has purchased 5 new Hyundais for Murdock. Considering all the trouble we have had with the service department with our cars we won't be purchasing our next car there.

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We bought a new Elantra Hybrid and love the car. But equal to that was our buying experience at Murdock Hyundai. It was the best car buying experience we have ever had.

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Money grabbing service center. Bought a brand new Hyundai less than 2 years ago. Told I would have free oil changes and tire rotations. After showing up and trying to initially upsell me on other services, they told me my oil change and tire rotation wouldn’t be free because I was slightly over the mileage.”My hands are tied because of Corporate” was their rationale. Don’t trust these guys! It’s all about the money, customer satisfaction is an afterthought. I drove away and decided to get my service elsewhere because there was no attempt to satisfy a customer, ... Read More

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DealerRater - May 11, 2024

Money grabbing service center. Bought a brand new Hyundai less than 2 years ago. Told I would have free oil changes and tire rotations. After showing up and trying to initially upsell me on other services, they told me my oil change and tire rotation wouldn’t be free because I was slightly over the mileage.”My hands are tied because of Corporate” was their rationale. Don’t trust these guys! It’s all about the money, customer satisfaction is an afterthought. I drove away and decided to get my service elsewhere because there was no attempt to satisfy a customer, but only money grab for over priced services. I regret my decision to buy a new Hyundai - and the so-called free services they were going to provide. I’m sure I won’t hear back from them - the customer doesn’t matter.

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My time with Murdock Hyundai has convinced me that their idea of good customer service is when they have gotten the most money possible out of the customer. All the people are very pleasant and personable, and it appears to me the greed is a function of the dealership policy rather than any individuals I dealt with. Their service department was traumatic; uninformative (explanations were vague to non-existent, and they were willing to ignore the warranty they sold me) and inefficient (I took the car they sold me in 6 times to deal with one incident). I never, ever, felt they ... Read More

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DealerRater - Apr 13, 2024

My time with Murdock Hyundai has convinced me that their idea of good customer service is when they have gotten the most money possible out of the customer. All the people are very pleasant and personable, and it appears to me the greed is a function of the dealership policy rather than any individuals I dealt with. Their service department was traumatic; uninformative (explanations were vague to non-existent, and they were willing to ignore the warranty they sold me) and inefficient (I took the car they sold me in 6 times to deal with one incident). I never, ever, felt they were looking out for my best interests as a customer, from Sales to Service, in two different locations of this dealership. In November of 2023, they sold me a 2014 MINI Cooper Countryman. Because it was not the vehicle I had anticipated, I had not done my homework, and I believed him when he said it was it was priced fairly. I paid $13,000 out-the-door, and an additional $3,000 for a warranty. I later found that Edmunds gave its trade-in value then at $5,900 – a heavy mark-up for them. February 5th, 2024, (1,363 miles & 67 days after purchase), as I was pulling out of the garage a family member discovered considerable pool of oil on the floor, clearly accumulating for some time, undiscovered by me. The first thing Service asked of me was when I had the oil changed last, as there was a problem with the oil pan drain plug. I replied I had not owned the car long enough to have touched anything since purchase. They went away for a long time. Later their conclusion was that it was leaking oil due to an ill-fitting oil pan plug, and they couldn’t tell where else it might be leaking as well. They vigorously denied any responsibility since it was more than 30 days after purchase, and charged me $332.42 to perform a dye test to locate the problem. I was told to bring it back in, in approximately 6 weeks. March 18th, I took it back in. They said repairs would cost a hair under $9,000 (70% of what I’d paid for the car). I asked what was wrong, got technobabble, asked them to simplify their description and was told “3 gaskets”. They immediately wanted to schedule the repairs. In shock, I did not do so at that time. I wasn’t given a paper copy of the estimate, and asked to be esent a copy. The next day it occurred to me that I had purchased a warranty, so I phoned in to ask if this would not apply? (The Warranty they had sold me was clearly in their computer profile on this car, but they had not mentioned it.) They asked me to come in for pictures for the warranty coverage submission. While there, I asked a second time for a paper copy of the estimate and this time was given an estimate for under $8,000. I asked, but the Service rep. said he had no explanation for the discrepancy. March 25th, I was asked to bring it in for more pictures, as their initial set was insufficient. March 28th, took it in a third time for pictures, before they could submit it for warranty consideration. April 1st, I was informed the warranty approved coverage, but only for after-market parts, took the car in and got a loaner; I told them to go ahead. I explored the possibility of trading it in for a different car, and was told, firmly, that the most they would allow for trade-in on the MINI was $3,000. At this point it had been four months and only 2,000 miles since I bought it from them with a sales price of a little over $11,000. April 9th, work was completed & I picked up the MINI. The final invoice reported $2,945.18 for repairs (not $8,900). I paid another $345.67 for warranty fee and taxes. BOTTOM LINE: I spent $16,000 four months ago, another $700 along the way, and four months later am left with a car having a current trade-in value of $5,500 (according to Edmunds). I feel very ripped off, a fool for trusting them.

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I was looking for a new 2024 Hyundai Santa Fe, but when my bank's pre-approval amount came in lower than expected, the Murdock Hyundai staff scoured the area and found a pre-owned 2023 Santa Fe with only 3000 miles on it that more than made up for missing amount. Good people there. Will do business again with them.

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I regret to say that my experience with Murdock of Lindon has been incredibly disappointing. Despite leaving my car with them for an engine recall, the service advisor took an astonishing three months to even respond to my inquiries. Throughout this ordeal, I was left without a vehicle, making daily life incredibly challenging. Despite my willingness to provide evidence of my own oil changes, which were not reflected in receipts, they denied assistance with the recall This would be my second engine due to recalls!. Even after the engine failure directly linked to the recall, they offered no viable solutions ... Read More

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DealerRater - Apr 2, 2024

I regret to say that my experience with Murdock of Lindon has been incredibly disappointing. Despite leaving my car with them for an engine recall, the service advisor took an astonishing three months to even respond to my inquiries. Throughout this ordeal, I was left without a vehicle, making daily life incredibly challenging. Despite my willingness to provide evidence of my own oil changes, which were not reflected in receipts, they denied assistance with the recall This would be my second engine due to recalls!. Even after the engine failure directly linked to the recall, they offered no viable solutions or options for repair. To make matters worse, I received threatening texts and calls regarding the retrieval of my vehicle, despite the clear evidence of the recall’s involvement in the engine failure. This lack of understanding and empathy is simply unacceptable. Despite ongoing discussions with my family lawyer and the possession of all necessary documentation, I am deeply saddened that legal action may be necessary to resolve this issue. It’s disheartening that Murdock of Lindon has failed to take responsibility and address the situation adequately. I urge anyone considering business with Murdock of Lindon to think twice. My family and I have decided to never again engage with this dealership, and I make a point of sharing my unfortunate experience with anyone willing to listen. This could have been handled much better, and I still hold out hope for a resolution, but until then, I advise steering clear of Murdock of Lindon.

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Service center is trash. They have ruined 2 vehicles by not putting oil in them after an oil change

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Murdock Hyundai was awesome to work with. Staff was very friendly and not pushy. Andrew is a great salesman. He listened and was super helpful throughout the whole process. Best experience I’ve ever had buying a car. Will go back again next time!

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Great to work with! Clean facility. Dave was fun, but at the same time very professional.

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We were very pleased with the attention and service received from our salesman and everyone

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Very easy to deal with and a very friendly salesman and finance team. Best I’ve ever dealt with on both accounts.

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Devin was helpful and courteous. Enjoyed the experience. The staff as a whole were professional and helpful.

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Cole was our salesman. He asked pertinent questions to determine what we were looking for. It was easy to communicate with him.

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Devin Hathcock steered me to a great deal on a used Tucson to replace my totaled Ford Fusion. The inside looks brand new. A battery problem was fixed right away free with no hassle. I got a color I love and it is fun to drive. Coincidentally, my daughter’s elderly car died a month later. She liked my Tucson so much she had Devin find her one, too. She got a great deal on one with low mileage and the dealership helped her find a monthly payment she could afford. We are a happy family!

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This is our sixth car we have purchased at Murdock Hyundai. Need I say more? I am very pleased with each purchase we have made. We are a Hyundai family.

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Great experience. Sebastian Gomez was personable and professional. We felt fairly delt with and all questions were answered to our satisfaction.

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Kevin was great to work with. He is helpful, very responsive, no pressure, and just really nice. Loved interacting with him. Have bought two cars from him!

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Willie and Clint were incredible to partner in purchasing my new vehicle. Will definitely purchase again here.

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I was very impressed with my Salesperson Kevin. He was very knowledgeable, patient and friendly.

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Great service department and friendly. I go to them for regular maintenance and always am treated with kindness and respect.

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No pressure tactic, helpful in securing the car we wanted. Clean store. Love the after purchase amenities

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Very nice and quick to get answers to our questions. Great to work with. This is our 2nd time buying from this dealership

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There really friendly and helpful they answered all are questions and it didn’t take long

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Fabulous dealership, fabulous vehicles, even better sales staff and management. Our experience was exceptional and would recommend Murdoch Hyundai to any and all.

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Wiley did an exceptionally job of updating us on the arrival of our new car. He thoroughly went through all the instructions on new vehicle operations. He is a outstanding asset to your dealership.

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There were intra-dealership issues, but Blake resolved them. Thanks and we enjoy the car we got.

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The salesman, Evan, was very helpful. Even locating the exact vehicle I wanted. He also set up services regarding my new car and many other details regarding the purchase.

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The Sales Associate Arturo was great and was able to walk us through everything in a quick manner!

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Willy did a great job of helping us with our Palisade purchase. He was very patient with our questions and the negotiation of the price.

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I had a great experience at Murdock Hyundai in Lindon. The process was very informative. Sebastian was very helpful and worked with me all evening. Love my new Santa Fe.

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Great experience working with Will. Answered all question and no hype or pressure to buy.

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I had a great experience in Murdock, I drove home with an ionic 5 to test drive and show to my wife. The next day I came back and wanted a different car and Willie was very patient with me. I finally decided on the 2023 Sonata and I am loving it. Really sleek black car with black interior with all the features. Thank you Willie. Really appreciate the conversations we had.

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Murdock Hyundai in Lindon has the best people working there. My most recent experience was trading in two cars for a new 2023 Tucson. Kevin was so helpful, pleasant and kind in working with me. It's very refreshing to work with someone like him with no pressure or no obvious sales tactics, just a genuine person helping another like a good friend. Thanks Kevin.

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Went to two different dealerships first and left with a bad taste in my mouth. As soon as I entered Murdock Hyundai I was greeted like a friend and helped to find a car that was right for me. The sales team saw that my wife and I had two small kids with us and did what they could to help keep them entertained so we could comfortably explore our options.

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Great experience. Sales rep wasn’t pushy. Love our new Santa Fe! Also love that they didn’t raise the price above MSRP like other dealers/car brands!

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It was an easy buying experience. Ran into our sales representative who sold us our last Hyundai 16 years ago. Our current representative, Brian, was knowledgeable and helpful with no pressure. We knew what we were looking for and found what we wanted, Our finance officer, Isaac, was also really helpful.

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This is a quality customer service dealership and I would be glad to recommend them to anybody. They are fantastic!

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Blake Murdock and husband sins are the biggest liars, and con men in the Car sales business.

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Bought my first car, very nerve wracking but the team made me feel secure every step of the way. I enjoyed my experience and would 100% recommend to any first time car buyers or anyone looking to buy a new car.

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Had a great experience. I'm grateful for their time, patience and understanding and listening to what my needs to find the right car. Thank you Devin for helping me find the right Santa Fe for me and my family.

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I had a positive experience with Murdock Hyundai Lindon. Diego contacted me and responded to all of my text messages, even on his day off. As it turned out, I did not end up purchasing a vehicle from this dealership, but next time I am shopping for a car, I will go to their dealership first. Good serviece. Thanks

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Just bought our second Hyundai at Hyundai of Linden! Another great car buying experience . Our sales professional was Bailee Kneeland and she took good care of us. She was very thorough and patient with all our questions! We couldn’t be happier.

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Awful experience working with this dealership. Willie was wildly inappropriate asking my pregnant wife if she knew who the father was. He was very deceiving and conniving, everything you'd imagine a car salesmen to be. Ultimately I bought the car because I liked the vehicle and they were the only ones who had it in stock with all the features we wanted. It was one thing after another, Willie lied to us about the purchase of the car and when confronted about it, he threatened to sell the car to someone else. Not only that we had agreed to ... Read More

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DealerRater - Feb 18, 2023

Awful experience working with this dealership. Willie was wildly inappropriate asking my pregnant wife if she knew who the father was. He was very deceiving and conniving, everything you'd imagine a car salesmen to be. Ultimately I bought the car because I liked the vehicle and they were the only ones who had it in stock with all the features we wanted. It was one thing after another, Willie lied to us about the purchase of the car and when confronted about it, he threatened to sell the car to someone else. Not only that we had agreed to them fixing somethings with the car and we've been waiting over 2 weeks for this to get done. I'd recommend going else where to get a car, it's not worth the hassle. I was disgusted through the process.

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They were very friendly and helpful. The showroom clean.and bright. It is so convenient to our home.

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They were honest, kept their word and were transparent throughout all of the negotiations. Salesman and contract personnel were excellent.

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I wish I could put into words how disappointed I am with Lindon Murdock Hyundai. I have purchased 2 cars from them. I have tried to call into play warranty work which they swear up and down in the purchase process it is true bumper to bumper. When you get it need to get work done, they evade and make things up regarding after market parts, and expiring warranties. This may end up being a long story. So if you want to read, stay. So I bought a chrysler minivan used from them with a warranty. I brought it to them ... Read More

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DealerRater - Jan 3, 2023

I wish I could put into words how disappointed I am with Lindon Murdock Hyundai. I have purchased 2 cars from them. I have tried to call into play warranty work which they swear up and down in the purchase process it is true bumper to bumper. When you get it need to get work done, they evade and make things up regarding after market parts, and expiring warranties. This may end up being a long story. So if you want to read, stay. So I bought a chrysler minivan used from them with a warranty. I brought it to them before the warranty expired for a cylinder 3 misfire, they examined it, and stated that they didn't think there was enough of a problem, and sent me on the way after clearing the codes. Then 9 months later, warranty now expiring, the whole cylinder , rocker arms valves all go bad, and now they won't cover anything because the warranty expired. Almost 6000 $ later they fixed it. I went back and forth with all parties, threatened law on them and nothing. So much for customer loyalty. Forward now 2 months later I bring in my 2015 hyundai sonata because the key ignition tumbler no longer works, same thing happened in Hyunday in idaho falls id, that dealership covered it , and warrantied it, and when it failed down here. The Murdock dealership stated that after market parts were used, and even after talking with the other Hyundai dealer ship in IF, they wouldn't fix it, because they told me I have driven 12,320 miles exceeding the 12000 miles from June to December, I travel 12 miles a day, no way I passed that miles limit. Idaho was willing to pay for the part but nothing from Murdock. Short stay far away from these con artists. They care about their bottom line and nothing else. I would never ever ever recommend them to anyone!!!! Avoid Noah Free, Jordan Burningham and their useless service manager Shawn Miller when I asked for a call, that never called me back. They suck at follow up and desiring to help. I don't like to wish bad things on businesses but I do here.

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We appreciate the straightforward approach to buying a vehicle at Murdock Hyundai in Lindon. The sales people are personable and great to work with.

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Great dealer to work with. No hassle transaction. Very personable and interested in helping customer in every way

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